Your local country's customs may hold the shipment and request that you pay customs duties. If you have trouble tracking your package, click here Track Your Order or feel free to contact MOES customer service team via and we will check its status for you. Once your order ships, you can track your order with your tracking number. Shipping time = the time between when your order has been shipped and delivered to you ( 3 - 21 business days ), which depends on your delivery methods and zone. Processing time = the order preparation time may take 1-3 business days Or, you can know more shipping details here Shipping Policy, or by contacting customer service team via delivery zone has different shipping fees based on the above form. Shipping costs for different countries are adjusted according to logistics costs, which can be directly checked at checkout. We charge a flat rate for shipping, as follows: We currently offer FREE&FAST/ FREE&DDP SHIPPING for the most countries (except remote countries/areas), for orders over $299. We currently offer FREE&ORDINARY SHIPPING for the most countries (except remote countries/areas), for orders over $29.9.